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Auth type: API
For general setup steps, permissions, and troubleshooting, start with: App Integrations.

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Connect Attentive

  1. Go to Settings → Apps in Hyper
  2. Select Attentive → Connect New
  3. Provide your Attentive API key or credentials

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Common capabilities

  • Automate SMS and email marketing campaigns
  • Personalize messaging at scale
  • Track engagement and conversion metrics

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Use in Chat

Enable Attentive in the tool selector. Ask your agent to manage campaigns or check messaging performance.

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Use in Agents

Add Attentive to an agent’s toolkits and select the connection. Mark sensitive actions (send messages) as “requires approval.”

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Use in Flows

Automate SMS/email campaigns, audience targeting, and engagement workflows using Attentive action nodes.

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Troubleshooting

  • Messages not sending: verify API key and sender configuration
  • Audience issues: check subscriber list and segmentation settings

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Available Actions

Hyper agents can run the following actions for this integration. Each action can be individually set to Enabled, Requires Approval, or Disabled in your agent’s toolkit settings. Actions can be set to one of three control states:
StateBehavior
EnabledAgent runs the action automatically
Requires ApprovalAgent pauses and waits for your confirmation before proceeding
DisabledAction is blocked and cannot be used
Configure these in the agent’s toolkit settings or in workspace defaults.
ActionDescription
Add User IdentifiersAdd client user ID or custom identifiers to a user for identity resolution in Attentive
Create Delete RequestCreate a CCPA privacy deletion request to delete a subscriber within 30 days
Create WebhookCreate a webhook in Attentive to receive event notifications
Delete WebhookDelete a webhook from Attentive
Get Catalog Upload StatusGet the status of a specific product catalog upload by ID
Get Catalog UploadsList recent product catalog uploads and their status
Get Custom AttributesRetrieve all custom attributes for a user from Attentive
Get Delete Request StatusGet the status of a privacy deletion request
Get MeTest Attentive API authentication and retrieve company information
Get SubscriptionsGet subscription eligibility for a user. Check if they can receive SMS or email campaigns
Initiate Catalog UploadInitiate a product catalog upload to Attentive. Returns a pre-signed S3 URL for uploading the catalog file
List WebhooksList all webhooks configured in Attentive
Send Add To CartSend an add to cart event to Attentive when a user adds products to their cart
Send Custom EventSend a custom event to Attentive for use in journeys and segments. The event type name is case sensitive
Send Product ViewSend a product view event to Attentive when a user views a product
Send PurchaseSend a purchase event to Attentive when a user completes an order
Set Custom AttributesSet custom attributes for a user in Attentive for segmentation and personalization
Subscribe UserSubscribe a user to Attentive SMS/email marketing. Requires either phone or email. Must include signUpSourceId OR both locale and subscriptionType
Unsubscribe UserUnsubscribe a user from Attentive subscriptions. If no subscriptions specified, unsubscribes from all
Update WebhookUpdate an existing webhook in Attentive